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From Product Grids to Personal Stylists: Conversational Upselling with AI

This is a submission for the Algolia Agent Studio Challenge: Consumer-Facing Conversational Experiences What I Built I built a Conversational Upselling Agent for e-commerce. Its goal is to turn static “Customers Also Like” sections into timely, contextual suggestions delivered through natural conversation. On most online stores, complementary products are shown in grids at the bottom of the page. These recommendations often lack context and appear at the wrong place in the buying journey, so they’re easy to ignore. This project explores a different approach: Instead of passively showing products, a conversational agent acts like a helpful stylist, introducing complementary items after a shopper shows clear purchase intent. Example: “Great choice on that jacket. To complete the look, these leather loafers pair nicely with it—they balance the streetwear vibe with something more refined. Want to see them?” The focus of this project is not just search, b
Sophie Weber

Sophie Weber

13d ago
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