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Matching AI Modality To User Intent: Designing The Right Interface

We’ve fallen into conversational tunnel vision, defaulting every AI capability into a chat-based interface simply because LLMs are trained on dialogue data. But great UX is about matching modality to users’ context, intent, and cognitive load, so the interface adapts to the user, not the other way around.
Matching AI Modality To User Intent: Designing The Right Interface
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Smashing Mag

18h ago
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