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Six Questions That Separate A Capability Gap From A Performance Problem

Most learning requests arrive pre-diagnosed. This is a six-stage diagnostic conversation for telling a genuine capability gap from a performance problem — and, more usefully, the point in each stage where the stated problem tends to diverge from the real one. This post was first published on eLearning Industry.

Six Questions That Separate A Capability Gap From A Performance Problem
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ArjunK

4h ago
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