What Happens If AI Makes Things Too Easy for Us?

Most people who regularly use AI tools would say they’re making their lives easier. The technology promises to streamline and take over tasks both professionally and personally—whether that’s summarizing documents, drafting deliverables, generating code, or even offering emotional support. But researchers are concerned AI is making some tasks too easy, and that this will come with unexpected costs.In a commentary titled Against Frictionless AI, published in Communications Psychology on 24 February, psychologists from the University of Toronto discuss what might be lost when AI removes too much effort from human activities. Their argument centers on the idea that friction—difficulty, struggle, and even discomfort—plays an important role in learning, motivation, and meaning. Psychological research has long shown that effortful engagement can deepen understanding and strengthen memory, sometimes described as “desirable difficulties.” The authors worry that AI systems capabl