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Your First AI Pilot Should Be More Boring Than You Want

Companies rarely fail at their first AI pilots because they have no ideas. Usually, the opposite happens. There are too many ideas. The discussion quickly fills with customer support, internal search, a company assistant, an agent for routine work, chat over all documents, automatic request processing, and a few more directions that look excellent on a slide. At that moment, it is easy to feel the pull of opportunity: we will choose a strong case, build a visible pilot, and show that the company is really moving toward AI. And that is often where the problem begins. The first AI pilot is chosen as if its job is to prove that AI is impressive. But it should prove something else. It should prove that the company can take a repeatable business process, place AI inside it carefully, check the result, manage the risk, and make a decision after the experiment. That sounds less exciting. But this is exactly why a good first AI pilot should often be more boring than you want.

FK

Fashion Kavitha

1h ago
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