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The prediction was almost unanimous: AI would automate customer service out of existence. It got the direction exactly wrong. The technology meant to replace p…
I'm entering the final season of my career as CEO of a national home services brand. Here’s how age and experience have shaped my priorities.
By the time a prospect reaches out, they have already searched your name and formed an opinion. Here is how to make sure the search results close the deal inst…
Failure in startups is inevitable, but how you respond determines what comes next. This piece outlines a clear, practical framework for analyzing setbacks, pro…
After editing video for hundreds of YouTube channels, from brand new to established, I keep seeing the same mistake in different disguises.
This article is visible for CLUB members only. If you are already a member but don’t see the content of this article, please login here. If you’re not a CLUB m…
Safehire. ai, a London-based digital risk intelligence company helping organisations make safer, more informed hiring and access decisions, has secured a €583.…
Omilia, the Cyprus-based self-learning agentic CX company, has secured a €58. 1 million ($67 million) Series B funding round led by Expedition Growth Capital.…
Relu, a Leuven-based AI startup helping dental labs scale production through automated dental design and planning workflows, has announced a €1. 51 million ($1…
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