The Inkey List’s Cleansing Balm Had Its Issues, But The New Version Gets It Right

They say if it ain’t broke, don’t fix it, but when it came to The Inkey List’s Oat Cleansing Balm, many users felt it needed exactly that. Common complaints ranged from struggling to squeeze the product out of its tough tube to an oily texture that left behind a film-like residue on the skin, as well as gritty particles that turned what should have been a soothing cleansing experience into one of discomfort. Fortunately, you can always count on Mark Curry and Colette Laxton, the brand’s plugged-in founders, to listen to feedback and make a change. That’s why, today, the Oat Cleansing Balm, as we know it, will slowly disappear from the shelves. But the good news for longtime fans is that it’s being replaced with something even better: the new and improved Oat Balm Cleanser. Why did The Inkey List decide to reformulate its Oat Cleansing balm, and what makes the new version different? While it might look like the brand has switched one w